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    Observability & Monitoring Foundations

    Foundation Milestone
    Phase: monitor
    MTTR
    CFR

    Logs, metrics, traces instrumentation. Golden signals dashboards, healthchecks, SLO drafts, and incident response runbooks.

    Business Value

    Reduces mean time to detection (MTTD) from 4 hours to 15 minutes and enables proactive issue resolution for 60% of incidents before user impact

    DORA Impact

    • Mean Time to Recover
    • Change Failure Rate

    Key Features

    • Centralized Logging
    • Application Metrics
    • Health Check Endpoints
    • Alerting Rules
    • Service Level Objectives
    • Observability Dashboards

    Who

    sre
    platform
    engineer

    When

    Foundation (0-90 days)

    Capabilities in This Epic

    1.

    Centralized Logging

    >= 90% of services send structured logs to centralized platform (ELK, Loki, CloudWatch) with retention >= 30 days.

    Target: >= 90% services send structured logs
    2.

    Application Metrics

    >= 80% of services expose RED metrics (Rate, Errors, Duration) in Prometheus/StatsD format.

    Target: >= 80% services expose RED metrics
    3.

    Health Check Endpoints

    100% of services expose /health and /ready endpoints for liveness and readiness probes.

    Target: 100% services have health endpoints
    4.

    Alerting Rules

    >= 80% of services have alerting for high error rate (>= 5% 5xx), high latency (p95 >= 1s), and down status.

    Target: >= 80% services have critical alerts
    5.

    Service Level Objectives

    >= 60% of user-facing services have defined SLOs with >= 99% availability target and <= 500ms latency target.

    Target: >= 60% services have documented SLOs
    6.

    Observability Dashboards

    >= 80% of services have Grafana/Datadog dashboards showing RED metrics, resource usage, and business KPIs.

    Target: >= 80% services have dashboards

    Implementation Journey

    Prerequisites

    Complete these before starting:

    • Services deployed to at least one environment
    • Log aggregation needs identified
    • Metrics collection requirements defined

    Typical Timeline

    3.5 weeks

    Effort Estimate

    140 hours
    ≈ 18 days

    Breakdown by role:

    SRE:80 hours
    Platform:40 hours
    Engineering:20 hours

    Team Composition

    Cross-functional team including: sre, platform, engineer

    Applicable Environments

    regulated
    non-regulated

    Success Metrics

    Entry Criteria

    Prerequisites to start implementing this epic:

    Services deployed to at least one environment
    Log aggregation needs identified
    Metrics collection requirements defined

    Exit Criteria

    Criteria defined at the Foundation milestone level:

    deployment Frequency: >= weekly (staging)
    lead Time: <= 7 days (commit to staging)
    change Failure Rate: <= 20%
    mttr: <= 4h (staging)
    observability Coverage: >= 80% services instrumented
    ci Success: >= 90%
    flaky Tests: < 5%
    sbom Coverage: >= 90% services
    secrets Policy: Approved secrets manager only
    pr Cycle Time: p50 <= 24h
    build Success: main >= 95%, PR >= 90%
    ownership Coverage: >= 90% services

    DORA Metrics Impact

    MTTR
    24 hours to 4 hours
    83%
    CFR
    30% to 20%
    33%

    Resources

    Implementation Kit

    Step-by-step guide, templates, and tools for this epic

    View Observability & Monitoring Foundations Implementation Kit

    Templates

    Ready-to-use templates for implementing capabilities

    Browse All Templates

    Learn More

    Tutorials & Learning PathsCase Studies & Examples

    Common Pitfalls

    Too many alerts causing alert fatigue, real issues missed
    Mitigation: Consolidate related alerts. Set meaningful thresholds (not default). Route to appropriate teams. Review alert noise weekly.
    Logs not structured, difficult to query
    Mitigation: Use JSON logging format. Include correlation IDs. Define standard fields (timestamp, level, service). Validate format in tests.
    Metrics collected but never reviewed or acted upon
    Mitigation: Create dashboards for key metrics. Set up regular review meetings. Link metrics to SLOs. Alert on SLO violations.

    Next Steps

    After Completing This Epic

    Once you've met all exit criteria, consider these next steps:

    • Review metrics to validate DORA improvements
    • Document lessons learned and update team playbooks
    • Share success stories with other teams

    Continue To

    The natural next epic in the roadmap sequence:

    Continuous Planning & Compliance Integration

    Alternative Paths

    Other epics that can be tackled in parallel:

    Backlog Quality & Planning EnablementCode Quality & Review StandardsCI/CD & Build AutomationTesting Strategy & Quality Gates
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